Frequently Asked Questions

Check-in is at 4pm CST. Check-out is at 11AM CST. Late check out is available but varies based on room availability.

Yes, of course! Please be sure that the package is addressed to the name that is on the room reservation.

Yes! We offer convenient, safe, 24 hour valet parking and concierge services. You can save on parking by booking our Valet and Stay package. Valet parking is $76 per night.

Breakfast options are available through our Breakfast Partner Yolk.

In total, there are 354 rooms at Hotel Chicago.

The State of Illinois requires our guest to be at least 21 to Check-in to the Hotel Chicago.

Smoking at Hotel Chicago is not permitted.

We are accessible for guest. We strive to maintain and improve the condition of our property and website to meet ADA compliance.

Hotel Chicago does require a deposit at Checking of $100 per room, per night if you are paying with a credit card or debit card, and the card must be registered under the name of the guest arriving. Hotel Chicago accepts Visa, American Express, MasterCard, Discover and Diners Club.

This deposit is for incidentals and damages (i.e. room service/bar charges and international calls), and the deposit will be refunded upon checkout if no charges are incurred.