Frequently Asked Questions
Hotel Chicago is located in the River North neighborhood of downtown Chicago, within walking distance of Marina City, the Chicago Riverwalk, Magnificent Mile, and numerous dining and entertainment venues.
Hotel Chicago offers modern guest rooms and suites designed with contemporary décor, comfortable bedding, and workspace areas ideal for both leisure and business travelers.
Check-out is at 11:00 a.m. Late check-out may be available upon request and subject to availability.
Check-in begins at 3:00 p.m. Early check-in may be available based on occupancy. Guests are encouraged to contact the front desk in advance for requests.
The hotel is surrounded by River North restaurants, rooftop bars, steakhouses, and casual dining options within walking distance.
he hotel is situated in River North, one of Chicago’s most vibrant neighborhoods known for art galleries, nightlife, architecture, and dining.
Nearby attractions include Marina City, Chicago Riverwalk, Magnificent Mile, Millennium Park, Navy Pier, United Center, and the Chicago Theatre.
Complimentary WiFi is available throughout the hotel, including guest rooms and common areas.
The hotel features an onsite restaurant and bar serving breakfast and dinner, with convenient access to River North dining options nearby.
Guests must be 21 years or older to check in with a valid government-issued ID.
Guests have access to business-friendly amenities including WiFi, workspace areas, and meeting rooms.
Yes. Chicago Theatre is located nearby, making Hotel Chicago convenient for concert and show attendees.
Yes. The Chicago Riverwalk is just steps away, offering scenic waterfront views, restaurants, boat tours, and easy access to downtown attractions.
Yes. River North is known for its nightlife, rooftop bars, live music venues, and late-night dining options.
Yes. Located adjacent to Marina City, Hotel Chicago offers convenient access for attendees while providing stylish event space.
Yes. CTA train stations and bus routes are located within walking distance, providing easy access throughout Chicago.
Yes. The Magnificent Mile shopping district is within walking distance, offering luxury retail, dining, and iconic Chicago attractions.
Yes. Many major attractions, restaurants, theaters, and shopping destinations are accessible on foot.
Yes. Its River North location, proximity to downtown offices, workspace-equipped rooms, and meeting capabilities make it a strong option for business travel.
Pet policies may vary by room type. Guests are encouraged to review the hotel’s pet policy prior to booking.
Yes. Hotel Chicago is approximately 2 miles from United Center, making it a convenient option for guests attending Chicago Bulls games, Chicago Blackhawks games, concerts, and major arena events.
Navy Pier is a short drive or rideshare trip away, offering lakefront entertainment, attractions, and dining.
Yes. McCormick Place is approximately 3 miles from the hotel, about a 10–15 minute drive, making it convenient for convention and trade show attendees.
Yes. River North is one of Chicago’s most active nightlife districts, featuring lounges, clubs, cocktail bars, and live entertainment.
Breakfast is available through in-room dining or via the hotel’s breakfast partner, Yolk. Guests may confirm current offerings and service details upon arrival.
Wrigley Field is approximately 5 miles from the hotel, about a 15–20 minute drive or easily accessible via CTA public transportation.
Soldier Field is approximately 2.5 miles away, about a 10–15 minute drive or short rideshare trip from River North.
Rate Field is approximately 8 miles from the hotel, typically a 20–25 minute drive depending on traffic.
O’Hare International Airport is approximately 17 miles away, with travel times typically ranging from 30 to 45 minutes depending on traffic.
Millennium Park is approximately a 20-minute walk or a short ride away, home to Cloud Gate (“The Bean”) and outdoor concerts.
Limited room service options may be available. Guests should confirm current offerings at check-in.
Yes. Accessible accommodations are available and include features designed to support guest comfort and ADA compliance.
Yes. Hotel Chicago charges a daily destination fee that includes:
• $15 daily food and beverage credit
• Entry to the Chicago Sports Museum for up to two guests per stay
• One hour of ping pong daily at SPIN for two guests
• Enhanced high-speed WiFi
• Bonvoy Elite Amenity (Gold members and above): Daily seasonal cocktail in the Chicagoan Bar
Yes. The hotel offers upgraded room categories and suites with additional space and enhanced comfort features.
Valet or partnered parking options are available nearby. Guests should check the website or contact the hotel for current parking rates and availability.
Yes. Complimentary luggage storage is available before check-in and after check-out, allowing guests to explore downtown Chicago freely.
Yes. Hotel Chicago provides flexible event spaces suitable for corporate meetings, small conferences, and social gatherings in downtown Chicago.
Yes. The hotel offers an on-site fitness center equipped with cardio and strength-training equipment for guest use.
Yes. Guest rooms feature dedicated desk areas and high-speed WiFi, making the hotel suitable for remote work and business stays.
Yes. Event planners can submit an RFP directly through the hotel’s website to receive customized pricing and availability.
Yes. Many rooms offer views of River North and surrounding downtown Chicago architecture.
Yes. Guest rooms include in-room coffee service for added convenience.